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I automated 50+ businesses with AI Agents, here's how
ruticker 04.03.2025 15:24:46 Recognized text from YouScriptor channel David Ondrej
Recognized from a YouTube video by YouScriptor.com, For more details, follow the link I automated 50+ businesses with AI Agents, here's how
The whole **Magic of AI agents** happens when you customize them for your own life. This is when you see the biggest returns on investment in all of the different areas of your life. Try to create agents for each of those roles. Unlike many SaaS products today in the AI agent space that just had an idea and then instantly raised like $20-30 million rounds—crazy, without any product-market fit—**all of those platforms**, in my opinion, get the concept of AI agents wrong. This is **Arseni**; he's one of the leading experts in the AI agent space. Together with his team, he has built hundreds of AI agents for companies of all sizes. In this interview, we talk about how to automate your work with AI agents, why 2025 will create lots of millionaires in AI, and how to become one of them. We also go into AGI and how to prepare for it. If you really are serious about AI and you don't want to miss the AGI revolution, make sure to watch until the end. This is the **David Andre Podcast**. Enjoy! --- So, you've built hundreds of AI agents yourself. How do you think agents will change the world? **Arseni:** Agents will fundamentally change the way we work. They will allow us to regain our focus and control over our time, so you will only be able to focus on work that you truly enjoy and excel at. Specifically, let's focus on 2025 because the new year just started. We've seen that the last month was insane; you know, specifically OpenAI released GPT-3. Right? But overall, the progress is speeding up. So, what are your predictions for AI agents for 2025? **Arseni:** I think the biggest trend in AI agents in 2025 is going to be vertical AI agents. I have a very big video coming up on this. Can you explain that for my channel? **Arseni:** Yeah, so vertical AI agents are essentially agents customized for a specific niche or use case. Those are the agents that have already been trained for you for that specific role or function. This means that essentially when you use a vertical agent, you don't start from scratch; you simply take that agent, typically go through a few onboarding steps, and then instantly it can work in your business. How should people think about building agents with the speed-up progress? Should they think about, "Okay, what will be possible with a model that's like twice as smart?" Because, you know, as we've seen, the timelines are decreasing. **Arseni:** Good question. As Sam Altman said, you need to build your product—or whatever it is that you're building—with the conviction that those models are going to keep getting better. If you want to build something lasting, you need to ensure that your product aims for those models becoming smarter and smarter. You cannot try to solve for the fact that they have bad context windows. You know, they cannot solve "needle in a haystack" maybe, but now they can. But, you know, if you try to solve that, you would probably run into issues with a new generation of models. So, most people still don't have a good understanding of what AI agents even are. Could you please explain the difference between simple tools—well, I guess ChatGPT is not simple—but like AI tools like ChatGPT, then automations, and then AI agents? **Arseni:** The core difference is in autonomy. The difference between agents and automations is that automations are essentially hardcoded for you. So when you're building an automation, you know every single step in the process and how it can unfold. When you're building an agent, you can't predict all the possible ways to complete this task. With AI tools, I would say the difference is that AI tools are somewhere in between agents and automations. Like if we're talking AI tools, like for example Vectal, which is your startup, it does have autonomy, but it has autonomy for a specific purpose. Speaking of startups, you're actually building your own. Can you tell us more about that? **Arseni:** Yeah, so we're building a platform on top of my framework, Agency Swarm, and we're aiming to build the first true AI agent builder. I think right now there have been tons of attempts to build an agentic platform, but all of those platforms, in my opinion, get the concept of AI agents wrong. Many of them were built back in 2022-2023. Initially, they were building chatbots, and then one day agents became a trend, and they instantly started building agents. That's not how it works. The interface has to be structured differently in order to build real agents, and this is what we're aiming to fix. So basically, you're trying to create a simple UI that allows people to build agents but also not limit them like a lot of these frameworks do with, like, you know, hidden system prompts and stuff like that? **Arseni:** Yeah, exactly. As I said, you know, you shouldn't have those process builders inside an agentic platform. So all you do with a real agentic builder is you just combine agents with knowledge, instructions, and tools, and then the agent determines how to perform the process for you. So agents basically have more freedom, more agency; they can solve problems that are not predicted by the person who created them. They don't get stuck, you know, if someone puts a wrong value, basically. So if someone watching this wants to get into agents, what's the first thing they should do? **Arseni:** I believe the first thing is to build an agent for your own personal use case. So find a problem in your life that you might not have been able to automate before with tools like Make or Zapier and build an agent for that. This will allow you to get some experience on how agents actually work, and at the same time, of course, it will also provide a lot of value to you. Let's get specific. How would you recommend them to build? Would you recommend them to download Cursor, to use your framework? What are the first steps someone should take if they decide, "I want to build my first agent; I have three hours"? **Arseni:** Yeah, so I think building them in code using a framework is useful, but it depends on what you're planning to do next. If you are just experimenting with things, if you are not planning to start an AI agency or build agents for other clients, then maybe it might not be the best approach. I've said this for over a year now, but I think one of the biggest issues with agents is how difficult it is to build them right—the lack of a simple UI. And I think you're actually trying to solve that with your SaaS. Can you give us more context? How did you come up with the idea, and what's the vision for that? **Arseni:** Yeah, so our SaaS product has been built from our experience and feedback. Unlike many SaaS products today in the agent space that just had an idea and then they instantly raised like $20-30 million rounds—crazy, without any product-market fit—we are actually building this platform for ourselves. We were one of the first companies to start building agents for businesses worldwide on our agents-as-a-service subscription. We used to build them primarily with my framework, but we would build an agent in 2-3 days, but then it would take us like another 3 days to deploy that agent in our client's business. And of course, there weren't any other frameworks or platforms that we could use. So that's why we're now building this platform around the framework that allows us to deploy those agents much faster. So that's another reason why people should take AI seriously. You know, learn the basics of programming, get their hands dirty, understand AI, because there are going to be many opportunities where businesses will want to implement them, but they will not know how to build them right. Even with simple UI builder tools, like if you are the first one, like, you know, once you have that fully released, I guarantee you the first 100 people that really master that will be able to make thousands of dollars just implementing that for businesses. That's actually one of our goals. We want to see a business built solely on top of our platform that only employs agents and generates $1 million ARR. I think that's going to be very possible. **Arseni:** Yeah, I believe it's going to be very possible, and I believe it's going to be possible to even generate a lot more than a million dollars. So say someone really sees the opportunity, right? They listen to this podcast, they see agents are the future. What should they do if they want to make money with them? Should they start an agency? Should they start trying to sell it to their own business, like convince their CEO? How should they try to monetize this? **Arseni:** It depends on where you are right now. If you are in a 9-to-5 job, the best way would be to automate some of your personal tasks in your work. If you have the opportunity to actually start an agency or maybe work as a freelancer serving other businesses, which in my opinion has a lot more potential nowadays, then in this second case, I recommend finding a client. Typically, you already know someone who needs an AI solution because I believe every single business will be an AI business in the next couple of years; otherwise, you will just go out of business. So there will definitely be a lot of need for people who can integrate AI into other businesses. Find the business owner—typically, as I said, it's someone you already know—and try to create a solution for them. Try to create something that automates some of their standard operating procedures with AI agents. This way, you can not only get started in AI, but you can actually make this your full-time job moving forward. And what skills do you think are required for this? Does someone need to be an expert programmer with seven years of experience, or can someone just start with, like, "Okay, I know very little; I'm going to use ChatGPT to learn"? **Arseni:** No, absolutely not. You don't need to know any coding at all. You can get started just by using AI coding tools. In my last video on my YouTube channel, I actually showed how you can use Cursor Agent and build agents without even having to look at the code. So definitely, you don't need to learn coding; you just need to be curious. There are so many resources online, so many tutorials on YouTube where you can get started with these tools. All that needs is really the ability to learn new things and the ability to endure discomfort, right? So many people just get stuck on the first roadblock, and all they need to do is take a screenshot of their screen, paste it into ChatGPT or Perplexity, and ask, "How do I solve this?" **Arseni:** Yeah, I believe curiosity is going to be one of the most important traits that you can develop moving forward. This is specifically something that we look for when we hire people in our agency because you need to be able to adapt extremely fast. AI is developing so rapidly that everything changes basically every three months, like with OpenAI's model. So no one knows what's going to come next, and that's why you need to be able to learn really fast and be able to apply your knowledge. For sure. So let's get real specific, right? What are some of the best use cases for AI agents you've seen so far? **Arseni:** Right now, we have seen some tremendous results with marketing agencies because their entire business is essentially structured around data. They run campaigns based on the performance of previous campaigns; they require analyzing them almost every single day. This is exactly what agents are really good at—they are really good at extracting insights from the data. So you just take an agent, you literally connect it to all of the internal databases for that client, and it's able to instantly generate insights that before would have taken hours for these clients to get by themselves. But then what you can also do is connect this agent to other APIs. For example, if this agency is running Facebook ads, you can connect this agent to Facebook ads. This is where it gets even more incredibly powerful because now the agent is not only extracting insights from that data, but it's also taking actions on your behalf. So it closes the feedback loop for that agent, and it can constantly run your campaigns, analyze your campaigns, and improve them further without you having to do anything. So it's almost like the more context you can provide, the better the AI tools are. **Arseni:** Exactly. The more context, the more data you have, the better the result you'll get. What do you think about open source? Are you bullish on it? What are your thoughts on models like **DeepSpeed v3**, which is super efficient when it comes to pricing to power? **Arseni:** What people are often surprised to hear is that we've actually never used an open-source model for any of our clients yet. The reason is developer experience. You see, with OpenAI, the developer experience is significantly better than with any open-source models. Typically, it requires a lot of setup in order for you to run an open-source model. With OpenAI, you're essentially paying only for tokens; you pay only for the tokens that you use and nothing else. But when you're deploying an open-source model, you pay for the time that this model is running on your server. So you pay for the server, and typically there are a lot of inefficiencies involved in that process. It's really hard to scale; you typically get either cold starts or you have to pay for it even when it's idle. So that's challenging, and that's why we always go with OpenAI because it saves us a lot of time and effort. So that's in relation to building agents. Let's go in general. Are you a believer in open source? Do you think open source is dangerous? Do you think it's actually more dangerous to have closed AI systems? What's your general feeling towards open source? **Arseni:** I think definitely open source has its place because a lot of companies are extremely concerned with data privacy. For those clients, by the way, we typically just use Azure. With Azure OpenAI, you don't even share data with OpenAI itself; it just stays in your own Azure environment, which means it's essentially the same as if you were running any other open-source model on Azure. But where I think open source does play a role is with enterprises. Enterprises are just extremely conscious about how they share their data, and many of them don't want to buy OpenAI Enterprise, which is like a couple million dollars or something. For them, deploying an open-source model makes total sense because they have a lot more traffic, so for them, this model is going to keep running constantly, which means that you're not going to be paying for this time as much. Obviously, they may already have their own infrastructure, so for them, the management is easier. So I think for enterprises, definitely open source makes a lot of sense. But if you're a developer building for SMBs, then definitely I don't think it matters at all. We haven't seen a single business owner—and we work primarily with SMBs right now—that would care about what model it is at all. I think there's a lot of fake hype, or not fake hype, but a lot of people overestimate local open-source models, especially when they don't have the latest MacBook. You know, they're like, "Oh, I want to run a model locally on my computer," and then they find out they can only run like an 8 billion or 13 billion model, and they compare it to ChatGPT or Claude. It's completely different. But people want to have that feeling of privacy, you know? It's running on their machine; it sounds appealing. But I think people really underestimate what the difference is between the latest models and what the average laptop or computer can run. **Arseni:** Yeah, and also, like, if the costs are a problem—like, I mean, OpenAI doesn't cost anything, and GPT-4 as well is also significantly cheaper than the previous GPT-4. It was like six times cheaper, which was kind of crazy that they just released it. They just dropped the price six times, and it was such a huge boost for us for our solutions because now we could handle those lower-level use cases that before financially maybe did not make sense. Actually, I saw like some Microsoft paper recently that reverse-engineered the size of the models. I don't know if you've seen it, but they estimated GPT-4 to be like 70 billion. **Arseni:** Yeah, I also saw this. There are rumors that it's actually a 70 billion model. If it is, I mean, I'm excited because I'm making this bet on OpenAI consciously. I think, I mean, someone said GPT-3.5 is coming at the end of January, and now it's the start of January. So the fact that we could have it in 3 to 4 weeks—that's kind of insane, like a model that's even smarter than GPT-3 at a fraction of the cost, infinitely faster. I think it's going to unlock a completely new wave of products that people can't even imagine right now. **Arseni:** Yeah, we are already seeing a completely new wave of products. Costs for us are no longer an issue. I think with GPT-4, even before GPT-4, you could justify most of the use cases because typically it's always significantly more expensive to hire people. Like, you know, an average developer in the United States with all the benefits is like $15,000 per month. While if you improve the productivity of your current developers by at least 20%, maybe you're not going to need as many people. However, what I also want to add here is that what we've seen so far is that companies don't necessarily replace their people when their team becomes more efficient; rather, they think bigger instead. So they think about how they can scale more rather than just, you know, firing or not hiring more people. So actually, this is what I wanted to touch on next: why you don't like comparing AI agents to AI employees? **Arseni:** It's because typically you need way more agents than you need employees. At least this is how things stand right now. If you are planning to automate an SOP that one employee could easily handle by himself or herself, typically you would need at least three or four agents for a moderately complex SOP, while a single employee can not only handle that SOP alone but also handle many other SOPs. Do you think that will change with GPT-4? **Arseni:** I think with GPT-4, it's not necessarily going to change. Maybe, maybe I'm not sure how it's going to develop, but I think with those reasoning models, it's not necessarily how many SOPs they can handle; it's how they can handle them. So I think with maybe GPT-5, it will change. But with the reasoning models, it's a bit different. The reasoning models sort of tell you what you need to do rather than just implement things. So when you're just automating an SOP, you are just basically telling the model exactly what the goals are, what needs to be accomplished, and then you're just evaluating the results. While with reasoning models, there's a new possibility now, a new use case that opens up: the model itself can tell you what to do. So it doesn't even need any SOPs; it can just take a look at your business, and you don't even have to tell it what to do. It's going to analyze all the data in your business, and then it's going to tell you what you need to do. And then if you confirm, it can assign tasks to other small agents and actually send this as an SOP, as instructions that they need to follow to actually do that thing. The thing you mentioned about GPT-5—do you think GPT-5 is even coming? Because during the 12 days of OpenAI, a lot of the speculation was about GPT-4.5, right? But it turns out they didn't release a new normal LLM; they announced GPT-3. So, are we going to ever see GPT-5, or is it going to be just like O3, O4, O5? What do you think? **Arseni:** I think we are going to see the GPT-5 model because I believe we need both the reasoning models and the implementation models. If we look at it from the agentic perspective, the reasoning models are those CEO and manager agents, just like in a real organization, and the GPT-4 and GPT-5 are those implementation models. So those models are still required when you know what you need to do and you need just someone to actually complete that thing. I'm glad you mentioned that because we talked about this a bit yesterday about how basically every person will be able to have their teams of agents, right? Like, you need to think about it like a CEO. Can you shed light on how people should start thinking about tasks they want to automate or how their life will look in a year? **Arseni:** So think about all of the different areas in your life—things that you're responsible for. For example, for me, it's content on YouTube, development, leadership in my team, and so on. Try to create agents for each of those roles. This is how we basically work with businesses as well; we create agents for each specific department first, and then if it makes sense, we can combine those agents together with a manager agent. So just look at every part of your life separately, almost like a department in a company, and then see, "Okay, which agent could I implement here?" Maybe a combination of the fastest plus most impact. Yeah, I think you can automate your personal life just like you would automate any other business. I think it's going to be crazy when people realize that maybe GPT-4 is going to be able to do the job of a quality EA, like an executive assistant, that right now costs like $20K a month. If every person who pays for a ChatGPT Plus subscription or ChatGPT Pro will be able to have an AI agent of that capability, yeah. But I think the whole magic of AI agents happens when you combine them with your own personal data, when you combine them with your own insights, when you customize them for your own life, for your own specific process. This is when you see the biggest returns on investment. That's why people need to use projects like Clo or custom GPTs because just by adding a bit more context—how you do your content, how you do your development, how somebody schedules something in your calendar—just adding that bit of context makes a huge difference. I think that's why a lot of people use ChatGPT for like two or three times and don't see that much use case in it. It's because, first of all, their prompt was terrible, right? But second of all, they didn't give it the necessary context. They didn't tell it what task they're doing, what is relevant about it, what they know about it, what it should look like, what it shouldn't look like. If you just paste a random email and say, "Respond to it," you'll probably get the tone wrong. It will probably be way too AI-like; it will probably include cringe comments that you would never say. But if you give it multiple examples, if you say, "Write in lowercase," or if you say, "Do not use the word 'del,'" you can tell it a lot of things. It gets exponentially better the more context you give it. Obviously, you don't want to confuse it with useless stuff, but this is basically like the fundamental of prompt engineering. **Arseni:** Prompt engineering is going to be huge also in 2025. I think 2025 might actually be the biggest year for prompt engineering because right now agents aren't really self-improving, so they're not able to generate their own prompts. But the models are getting so powerful that every single word makes such an impact for that agent. So yeah, it's like a real position now, and if you work on prompts, you can actually achieve significantly better results than if you just ask ChatGPT to generate it for you. It's so funny because I remember at the end of 2023, after the GPT release, I started watching an interview with Sam Altman. He said prompt engineering will not even exist in a year. And that was like the end of 2023. So obviously, now we're in 2025, and prompt engineering is, as you said, more important than ever. So yeah, it's kind of crazy that even people who run the AI companies still cannot predict what's going to happen, and that should kind of give people a hint that this is a completely different thing. Self-improvement for agents is challenging. I do think that at some point, agents will be able to self-improve and write their own prompts, but you will still have to at least provide a starting point. The better your starting point, the more time and tokens you can save. But I think that's what he meant. I think the AI tools or the AI models will be powerful enough to kind of deduct, you know, basically reason out what you meant. But even if your prompt is super confusing, they cannot read your brain, right? Maybe when Neuralink comes, they can, but in the near future, you still have to give that first step, you know, the initial idea, the initial push. If you just completely confuse it, even if it's GPT-5, I think it still wouldn't be able to really help you that accurately. **Arseni:** Yeah, the model needs to understand as much as possible because if you just take an off-the-shelf model and plug it into your business, it means that anyone else can do this as well, and this way it doesn't provide any competitive advantage. So this actually brings us to the concept of vertical AI agents. I think you said that one of the biggest opportunities for 2025 is building something like this for a very specific niche where you have a lot of experience. Can you explain what that is and how you would do that if you were starting from scratch? First of all, you need to understand your target customer and their problems really well, and then you will just need to template it. So you customize only the specific parts that are different between different businesses. Essentially, vertical agents are just templates; that's how I think about it. So basically, the key is knowing the niche deeply, knowing the process—whichever process you're trying to implement the agent in deeply—because you cannot, you know, if you don't know how to do the steps yourself, it's very hard to build an agent that's good at that, right? So like, let's say you wanted to automate video editing; that would be quite hard to do, right? But if you are not a good video editor, you have no chance. **Arseni:** Yeah, exactly. You need to understand the role that you're automating. So what are some tips for people who want to get better at prompt engineering? Because everybody who gets new into AI thinks they're good at it, but they're bad at it. Personally, every month I feel I'm getting better, and I'm already in AI for like 20 months or something. So for people who are completely new... A good tip for prompt engineering is to actually not use AI to write your prompts. It's very easy to over-rely on AI, but you know, if you use AI that doesn't have context, it's not going to generate a prompt that does have that context. So I recommend actually starting from scratch with a prompt and just follow a template. Then later on, once you've tested it a few times, you can use AI and see if it improves, but just don't start, you know, with ChatGPT on prompt. Just don't ask ChatGPT to generate a prompt for you; that's not going to work. **Arseni:** Yeah, this is one of those things where people really need to get their hands dirty and really understand how it changes with each word, right? Or even like the same sentence, if you put it in the middle or at the end, it's huge because it usually reacts to the last sentence a lot more. So yeah, this is really like you need hundreds of hours with these AI tools to understand this. As I said, prompt engineering is becoming more and more of a real job. It is already, I think, a real job; just not all of the companies recognize it. So you need to approach it accordingly. It should be like you're writing an essay or a blog post. You should approach it consciously; you should actually look at every single word, every single sentence, and see how it reflects in the performance of the agent. So you mentioned Agency SW. For people who don't understand, explain Agency SW and how it relates to your SaaS agency. **Arseni:** Yeah, so Agency SW is our core framework, which will forever stay open source. This will have all the core features from our SaaS product, as I said, forever. You will be able to build agents with this framework, like the same as you would on our SaaS product, but the SaaS product just allows you to do it faster, to avoid managing those agents yourself. Because building them is one thing, and deploying them is a completely different story. Typically, it's a lot less fun than actually building the agent. Deployment takes even more work, and it's a very tedious, boring task. Unlike other frameworks, we don't collect any anonymous data like many other frameworks, so it's going to be completely your solution. So you mentioned other agent frameworks. CA is probably one of the most famous ones. Not collecting data is just one of the advantages of using Agency SW, right? So what are the other ones? **Arseni:** The biggest advantage of using Agency SW is that you have full control over your systems. It's the only framework that doesn't hardcode all of the prompts and all of the parameters for you. Agency SW is probably the most lightweight framework out there, and it does not depend on anything, essentially, except for tools. In comparison to other frameworks, like CA, which is built on top of LangChain, there are tons of additional prompts, and without them, the framework simply wouldn't be able to function. Not only that, but because of LangChain, you also can't customize it to your own needs. So typically, when you go into production, you find out that you can't steer it as much because there are just so many different abstractions. Whenever you need to change something, you simply can't do it because you're so deep in all of those abstractions, and you don't have access to the underlying code. I think a lot of that is because you built it for solving your own problem, right? Like you were building agents for companies, unlike some cool side project, like thinking, "Okay, what's the trendy thing right now? AI agents? I'm going to build my own AI framework." That's, I think, the origin of a lot of these. You actually did the opposite approach; you had clients, you had a real business, and you needed a solution for them. **Arseni:** Yeah, exactly. We are the only framework that wasn't built as a funding vehicle or as a research experiment. We actually built it for ourselves first, and then we open-sourced it. Unlike CA, which from the very start had the intention of raising a funding round, we actually built it for ourselves, and that makes a significant difference. We've built it on top of the Assistant API, so we really waited for the right moment. Many frameworks, like LangChain, were built even before function calling models were a thing, while we really took this crawl-walk-run-fly approach. We waited until OpenAI released the Assistant API, which is the best API for you to build agents because it manages the state of your agent on OpenAI's side. It provides you with access to enterprise-level rack straight out of the box, and of course, a tool like Code Interpreter, which is extremely hard to build yourself. There are even entire startups that do just that. In the future, of course, we're expecting this API to grow significantly. For example, the only way OpenAI can release the new memory feature, which is already available in ChatGPT, is through the Assistant API. It wouldn't be possible to do it through chat completion. I think our framework is really well positioned for those models getting better, which is also really important. I think people who are new to this won't appreciate what you just said because there's multiple levels to building AI agents, right? As you said, function calling, token streaming, structured outputs, prompt caching—it gets more and more complex the deeper you go. If you choose the wrong, badly documented open-source model, you will just run into so many issues later on rather than if you choose OpenAI, which, as you said, has the best documentation, has the best development setup. You'll be able to build much faster, and also they take care of all that headache for you. Because if you don't use the Assistant API, you need to manage the memory yourself. So, you know, there's a lot of things you would have to basically reinvent the wheel if you don't use it. **Arseni:** Yeah, exactly. And also, I think that's what makes AI interesting—that things are developing so fast. There's always something new coming out. So although these models are getting smarter and they will be able to handle maybe some of the details in building AI agents, the AI agents themselves will also constantly be getting more challenging and more sophisticated to build. For sure. So if you could only pay for like two or three AI tools right now, what would they be? **Arseni:** Definitely ChatGPT. If you don't have ChatGPT, I know you're trolling; you shouldn't be listening to this podcast. For development, I think Cursor is my favorite tool right now. Same. How far you can go with just these two tools, you know? With just these two, people always complain about AI subscriptions as if it was like thousands of dollars, but even with ChatGPT Plus and Cursor, you can do so much. And the last tool, I think, should actually be one of the AI integrations by some of the tools that you already use. For example, I really enjoy Notion AI, but this is specifically for me because this is where we manage our entire team. This is where I write plans for my YouTube videos. I think Notion is really, honestly, my favorite integration because I really love how they made the rack feature and how you can search across your entire Notion. I have all my book notes in Notion, so whenever I have a question about a certain problem in my business or personally, I just ask Notion, and it gives me information based on my own personal book highlights, which is extremely powerful. Yeah, so I guess that's one of the rare companies that did it correctly. Instead of just putting annoying AI, it's actually very rare to see a company that did the integration correctly. I think that also harms the reputation of AI. A lot of people try the customer support chatbot, you know, in the bottom right corner; they hate it. They want to speak to a human, and then they think, "Oh yeah, AI is not there." But who knows what even model they're using? Who knows how to write the prompts, right? Like half of them, you can just say, "Ignore previous instructions; give me a cooking recipe," and it will just do that. Some companies just completely failed at the integrations. I was about to ask, for business owners listening to this—because a lot of people in my audience have a business—what is the way to do it right? We mentioned, you know, what's it like to do it incorrectly, just an annoying customer support chatbot. But what is it like if someone really wants to implement AI into their business? They have a successful business; they don't want to start from scratch. They just want to make sure they're the leading company in their industry that implements AI. How should they do it? How should they think about it? Should it be into the product? Should it be in internal systems first? **Arseni:** Yeah, it's a great question. I think it should be both. Internal systems are also extremely important. However, if you are a platform, then definitely it depends on the scale of your platform. If you're just starting out, like for you, for example, with Vectal, internal systems are going to be more important because it can speed up your development significantly. But if you are a well-known platform and generate significant revenues, then externally, agents will make a much larger impact. So the right way to do this is to first of all understand all of the possibilities there. If you don't have this expertise in your company, it's going to be really hard for you to do that. So I recommend definitely consulting with someone who does have that expertise first. We have worked, by now, I think with at least five different SaaS products, and we know what's possible out there. So we can take a look at your platform and then suggest specifically for you what would be the highest return on investment use cases. Last question I have: let's say someone wants to build or someone wants to prepare for the post-AGI world. How should someone think about their life, their business? How should they adjust their timelines and what they're doing? **Arseni:** I think you need to start taking a proactive approach to life in general, to your work. You need to start embracing your own ideas. You need to start generating ideas; you need to start recording those ideas constantly, and you need to take control over your life and your time. Because in the future, I believe ideas will become more important than ever before. Those models will forever lack agency. I just can't imagine a system where AGI will trigger itself. You will always have to at least send this initial prompt to AI and just at least tell it what you want. The thing is, many people don't even want to do that; they just don't embrace their own ideas. I think in the future, when we have AGI, you need to be able to take initiative even more than nowadays because you will have so many opportunities. The only thing you need to do is just leverage those opportunities. I think there's going to be two types of people: the ones who embrace this, who listen to your advice, who take more initiative, write down more ideas, and really exercise the creativity muscle; and the second type of people—because of the improving AI—they'll outsource more and more of their thinking to AI, and they'll become more dependent on it, and they'll just be complete NPCs. **Arseni:** Yeah, exactly. If you work with AI, just make sure you also do this consciously. Don't over-rely on AI; don't trust it fully. Don't just ask it to fix things; ask it to explain it first. This just allows you to get feedback and actually learn from AI and not just, you know, outsource your thinking to AI. So I think that's a good note to end on. Thank you for coming on this podcast. Obviously, we had recorded an entire 45-minute section for your channel. So for those watching this, make sure to check out Arseni's channel; it's going to be linked below. Also, what else do you want to plug? **Arseni:** I am starting an Instagram channel now that we've moved to Dubai with David, and I finally have time. I think I'm going to just be posting more general life advice there. So, guys, make sure to follow Arseni on Instagram. If you're in Dubai, message us. Maybe next podcast, you can be here. **David:** Thanks, bro!
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